We invite your comments about Redding Four Wheel Drive, WinchServiceParts.com or anything else about our business!

Let us know how we are doing.  If you like us, tell us and tell a friend; if you don't like something, tell us so we can make it better!
Email us at [email protected]

Customer Comments

Just want to thank you for the excellent service on my recent parts order, its good to know that there are still companies out there that care about their customers.

Cotopaxi, CO



Hello Marja.

My winch could be repaired. It's wonderful service, I'm quite satisfied. Thank you very much.

Thank You
Masaru Japan



Ordered some parts on the 25th. received them today.

Excellent service!!!!

Thank You
Dave Norton




I received my order Saturday and assembled my winch on Sunday.  Thanks for prompt service!






Thank you very much for your prompt attention regarding my order. I'll be sure to tell all my off-roading friends about your excellent customer service.




Warn Winch Parts

Real customer experience thought I would share for those Warn Winch owners.

Searched on line for parts and found Winch Service Parts in CA. It's a new model VR 10000 and parts had to be called in on the phone. Great service easy process. One part comes only as an assembly and all I needed was the plastic cover for the control assembly. The owner called Warn direct and instead of $150 part he got Chris at Warn Parts to courtesy the cover. 

It's great to find a well run small business that cares about customer service and willing to go the extra mile to make it happen.

Kudos to Warn Winch and all the great folks at Winch Service Parts in Redding CA.



"Hi Marja,

Picked it up that afternoon, after sending message to you. Thanks for your fantastic service, I will certainly recommend you to my friends here!

Cheers, Gavin in Australia.  

Have a merry Christmas!"




I would like to express my appreciation for the speed of service that I experienced from yourselves at Redding. The parcel with Warn spares arrived today. The only thing that was a little surprising was that the tie rods were not pre-threaded. Not a real problem for me as I have the necessary taps on hand. 

 Thanks again, and compliments of the season from Australia.


Tony S."



"Hi Tiina, 

Credit received and all fine. I just wanted to let you guys know I'm super impressed with your service. Despite the double charge (these things happen) I've found Warn Service Parts/Redding4x4 great to deal with. Prompt and friendly communication sorted the problem out in good time with no hassles. I'm certainly happy to recommend you to anyone I know down under who are after Warn winch parts if you want more international customers. Can't wait to get my part and get my winch running again.

Thanks again

Adam M.



 "Good Morning Marja,

I receive the package this morning, it's perfect.  It was just necessary to be patient.

 Thanks you very much again for your collaboration and your patience.

I shall advertise you in France.

 Good day

 Eric L.


"Thank You, Jack , I wanted to thank you very much for helping me with the winch motor replacement.. It was pleasure dealing with your company and I will make sure to let everyone know that you have an outstanding customer service.

Thank you again for your time and have a great day,

Richard G."


Please give us YOUR comments!



Tech Talk

Have Winch Questions?

Our "Tech Talk Technician" is on call from 8am - 5pm PST to answer your winch questions!


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Winch Service Parts, a division of Redding Four Wheel Drive, Inc.
PO Box 258    Trinity Center, CA 96091       Phone: 530-221-6063
Toll Free: 877-223-8906